REFUND POLICY
All orders are made fresh after purchasing. Due to all products being custom made there are no refunds or exchanges. Please be sure to be specific during the order process. We send out an approval prior to shipping to ensure we get your order correct. However, if you receive your order and it has a defect that is not due to shipping damage we'll replace it free of charge.
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FOR DEFECTIVE ITEMS
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EMAIL INFO@INFINITELYHOOKED.COM
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Email Subject Line: Defective Item
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Body of the email: Must show a picture of defective item and proof it was not damaged in transit
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Please add
-Full Name
-Address
-Phone Number
-Order Number
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Please wait 24-48 hours for a response
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SHIPPING POLICY
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Processing Time 1-2 Business Days
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Approval Time Given 24 Hours
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Production Time 1-2 Business Days
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Shipping Time 3-5 Business Days
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Give up to 10 Business Days
to receive your order before contacting order support
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